Privacy Policy
Who we are
Suggested text: Our website address is: https://www.247masterlocksmith.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
SMS/Text Message Communications
Master Locksmith operates an SMS notification program for its employees and contracted technicians. This section describes how we collect, use, and protect mobile phone numbers in connection with that program.
Information we collect. We collect mobile phone numbers directly from technicians during onboarding, along with written consent to receive job dispatch text messages. We do not collect mobile numbers for this program from website forms, purchased lists, data brokers, or any third party.
How we use it. Mobile numbers are used solely to send job dispatch notifications — including job number, customer first name and last initial, service address, and a numeric access code used to connect a privacy-masked telephone call. We do not send marketing or promotional messages through this program.
No sharing of mobile information. Mobile phone numbers and SMS consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Mobile information is not shared with third parties for any purpose other than the delivery of the messages described above through our messaging service provider.
Message frequency. Message frequency varies based on job volume. Technicians typically receive approximately one message per job assigned to them.
Rates. Message and data rates may apply depending on your mobile carrier and plan.
Opt-out. You may opt out at any time by replying STOP to any message, or by contacting our office directly. Reply HELP for assistance.
Retention. Mobile numbers are retained for the duration of the technician’s working relationship with Master Locksmith and for a reasonable period thereafter as required for business and legal recordkeeping.
Questions about this section may be directed to support@247masterlocksmith.com or (301) 888-5152.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.