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Most residential locks can be picked or bypassed by someone who does it for a living. That means no pry bar against your frame, no broken glass and no scratched paint around the lock. You get your door back exactly as you left it.
Lockouts in apartment buildings often involve a lobby door as well as your unit door. If your building has a front desk or a manager on site, let them know we're coming so we can get to your floor without waiting.
Before we open a home, we ask to see a government issued ID. It takes a moment, and it stops anyone from using a locksmith to get into a house that isn't theirs.
If your keys were lost or stolen, getting back inside only fixes half the problem. We carry the pins and tools to rekey your locks on the same visit, so the missing keys stop working before we pack up.
A dead battery or a keypad that won't accept your code can lock you out just as well as a lost key. Most electronic locks have a backup key or outside battery contacts, and we know where to find them on the common brands.
If your keys are gone, and especially if your wallet or bag went with them, someone may also have your address. We get you inside and can rekey right away so the old keys are useless.
Knob locks and spring latches lock as soon as the door swings shut behind you. This is the call we get most, and it's usually the easiest door to open without hurting the lock.
A key that snaps inside the cylinder leaves a piece stuck where fingers can't reach. We pull it out with extraction tools and, if the lock survived, cut you a key that works.
Sometimes you have the correct key and the door still won't open. Worn pins, a failing cylinder or a deadbolt rubbing against the strike plate can all cause it. We open the door first, then fix whatever caused the trouble.
Keypad and app controlled locks can leave you outside when the batteries run down or the app won't connect. We use the backup method your lock allows and show you how to avoid a repeat.
Call (301) 888-5152 or use the contact form. Tell us the address, the kind of lock on the door, and whether anyone is waiting on you inside, like a pet that needs letting out.
Based on the lock and what happened, you get a clear price before anyone is sent out. If the door turns out to need more work than expected, you hear about it before we do it.
A technician drives over with picks, bypass tools and rekeying supplies already on board. We give you a realistic arrival time and let you know if it changes.
We check your ID, look over the lock, and open the door using the least invasive method that works on it.
Once you're inside, we lock and unlock the door several times with your key to make sure nothing was knocked out of line.
If your keys are missing, we can rekey or change the lock right then. If not, we leave you with a working door and a few ideas for next time, like a lockbox or a spare with someone nearby.
We’re based in Silver Spring and cover Maryland, Washington DC and Northern Virginia. Choose your area for local details:
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