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We start with the gentlest option: a fresh battery, the backup key or a code reset, or working the lock itself. Drilling only comes up when none of those work.
We see a government issued ID before any work begins and ask a few questions about the safe. If something doesn't add up, we don't open it.
Keypad locks, dial combination locks and keyed safes each fail in their own ways. We know the usual weak points and how to work with each type.
Once the safe is open, we tell you what failed, whether it was the battery, the keypad, the lock or the bolts, and what it would take to make the safe dependable again.
What's in your safe is your business. We work quietly, we don't look through the contents, and we don't discuss the job with anyone else.
Most electronic safes go silent when the battery dies. Many have a hidden battery compartment or terminals on the outside. If yours doesn't, or it still won't open, we can help.
A forgotten dial combination or keypad code is the classic safe lockout. Depending on the lock, we may be able to reset it or open it without drilling.
Many safes come with a backup key for emergencies, and it's often missing by the time an emergency arrives. We can often open the safe another way and point you to the right replacement key.
New homeowners sometimes find a safe with no code and no key. After checking your ID, we can open it, and once it's open you can set a code of your own.
If the code is accepted but the handle won't turn, something inside is binding. We free the bolts and check for damage.
Describe the safe when you call (301) 888-5152 or fill in the form: the brand, the type of lock (dial, keypad or key) and what happened.
We quote the likely approach before we arrive, and talk to you before changing plans on site.
Your technician brings safe opening tools to your home or business.
After checking your ID, we open the safe using the least destructive method that will work on it.
We check that the lock, the handle and the bolts all work properly, and test the new code or key with you.
We help you set a new code and suggest where to keep the backup key or code so this doesn't happen again.
We’re based in Silver Spring and cover Maryland, Washington DC and Northern Virginia. Choose your area for local details:
Montgomery County · Prince George’s County · Washington, DC · Howard County · Anne Arundel County · Baltimore City · Baltimore County · Frederick County · Carroll County · Harford County · Charles County · Northern Virginia
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