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A car that won't start because the key won't turn usually can't be driven to a shop. We do the work in your driveway, office lot or garage.
We match the new ignition to the key you already use for the doors and trunk whenever the car allows it.
Worn parts inside the cylinder, or a key worn smooth, can often be fixed by rebuilding the cylinder or cutting a fresh key by code, which costs less than a full replacement.
A key that snapped in the ignition or refuses to come out is a common call. We remove it and save the cylinder when we can.
Some ignitions are tied to the immobilizer and need a key programmed after the work. We'll tell you before we start exactly what your car needs.
First, turn the steering wheel gently while you turn the key, since a locked steering column can hold the ignition. If that doesn't free it, the cylinder likely needs repair.
Make sure the car is fully in Park. If the key still won't come out, worn parts in the cylinder or a problem with the shift interlock are the usual causes.
If the dash lights up but the engine won't start, the key's chip may not be reading. If nothing lights up at all, check the battery first. If the battery is fine, the switch may be at fault. We test the key and tell you where the problem is.
A key that turns with no resistance usually means the cylinder has broken inside. It needs replacing, and we can do that on site.
A punched or pried ignition needs a new cylinder and often new keys. We replace it and can rekey the doors to match.
Call (301) 888-5152 and describe what the key is doing, along with the make, model and year of the car. You can also send the details through the form.
We quote the repair or replacement before we arrive, and tell you if your car will also need a key programmed.
A technician comes to wherever the car is parked with ignition tools, cylinders and key cutting equipment.
We remove the old cylinder, rebuild or replace it, key it to your existing key where possible and put it back in.
We turn the ignition through every position, make sure the key comes out cleanly and confirm the car starts.
We hand back your keys and explain what failed, so you know what to watch for from here on.
We’re based in Silver Spring and cover Maryland, Washington DC and Northern Virginia. Choose your area for local details:
Montgomery County · Prince George’s County · Washington, DC · Howard County · Anne Arundel County · Baltimore City · Baltimore County · Frederick County · Carroll County · Harford County · Charles County · Northern Virginia
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